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[bookzombie]

Today 'no award for knowing ass from elbow' is won, for about the fourth time, by Nationwide Car Auto in Reading.

Awarded for:
1. In December, taking my car in for its service and a) scraping the side of the car on the way out of the car park, b) losing my car park pass and c) not stamping the service book.

2. Not turning up to collect the car for repairs on the original date set.

3. Mucking me about for two days until car was picked up, including not picking it up before the hire car arrived as you promised and thus leading me to incurr a small, but unneccessary car parking fee.

4. Today calling me at 10:00 to ask if I have a spare key as they have somehow managed to lose the one I gave them. Given you've had the car for nearly a week, what have you been doing in the meantime? Searching high and low in the hope that you won't have to call me and have me shout at you? It didn't work.

Present with no love.

Me

I will be talking to the car lease firm about how they choose their servicing agents...

Comments

[lynnal.livejournal.com]

My sympathy on your car repair troubles.

Thanks for posting this, you reminded me to make an appointment to get my oil changed this week. I'm taking my car to the real mechanic instead of the quick place because it was low on oil last time. And in hopes they can fix the gasket on the driver side window. You can tell this is important to me because it involves dropping off my car at 6:30am and taking the bus to work. The temperature is predicted to be about -17ºC then.