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Techie help
Dec. 9th, 2007 03:02 pmI'm looking for a little advice for those of you who know more about broadband and related stuff than I do (which frankly doesn't take much!).
We have Virgin Broadband and have done for a couple of years now. Our PCs are wired (although we have a wireless router for connecting to downstairs consoles). Mostly it all works okay.
However, we seem to have a consistent connectivity problem. What seems to be happening is that every two or three attempts to connect to an internet address seems to fail. So, say, I go to the home page of my LJ and it's fine, but I go from there to my Friends page and I get a 'server not available' or 'cannot connect to server' message (it varies). If I refresh, usually it connects fine, though sometimes it make take a couple of refreshes.
Similarly if I check email, sometimes it will 'lose' the connection to the email server.
I'm guessing that this is probably something to do with the way our broadband is set up but I'm not knowledgeable enough to know where to start. Anyone got any ideas?
We have Virgin Broadband and have done for a couple of years now. Our PCs are wired (although we have a wireless router for connecting to downstairs consoles). Mostly it all works okay.
However, we seem to have a consistent connectivity problem. What seems to be happening is that every two or three attempts to connect to an internet address seems to fail. So, say, I go to the home page of my LJ and it's fine, but I go from there to my Friends page and I get a 'server not available' or 'cannot connect to server' message (it varies). If I refresh, usually it connects fine, though sometimes it make take a couple of refreshes.
Similarly if I check email, sometimes it will 'lose' the connection to the email server.
I'm guessing that this is probably something to do with the way our broadband is set up but I'm not knowledgeable enough to know where to start. Anyone got any ideas?
